Indeed, Arris offers plenty of wireless networking devices such as routers and extenders, ideal for personal and professional uses. Despite this, some users often encounter various issues while using Arris routers. However, when users fail to fix the issues using common troubleshooting methods, then they proceed with the Arris router reset.
Therefore, if you are also facing issues while using the Arris wireless routers, then this guide is for you. Additionally, this guide sheds light on how to reset Arris router, and some common issues faced during this process are also underlined. So, let’s dive in!
What is the need for the Arris router factory reset?
As defined above, when users fail to resolve the recurring issues associated with the Arris routers, they recognize the dire need for an Arris router reset. So, below are the common reasons to reset your router:
- Optimise router performance
- Resolving technical glitches & bugs
- Forgotten admin credentials
- Multiple login denials
- Router not working properly
- Abnormal LED behaviors
- Buying or selling the networking device
- Security concerns
- Network connectivity issues
How to carry out the Arris router reset process in different ways?
As you have already identified the need to reset the Arris router, now, you should proceed with the stepwise procedure to reset your networking device. Before that, you must choose an appropriate method to carry out this process. So, below are the three effective methods to reset the router:
Reset button method to reset the Arris wireless router
- First and foremost, confirm that your networking device is powered on.
- Now, find the reset button on the router’s back side.
- Then, press this button using a small paperclip or any small pointed object.
- Hold this button for 10-15 seconds.
- Afterward, release this button when the LED on the router starts blinking.
- Now, wait patiently till the router comes back to its original settings completely.
- Finally, you are done with the reset process and reconfigure your device again.
Web interface method to reset the Arris router
- Initially, ensure that your router is turned on.
- Now, connect your computer to the router’s network.
- Further, open any web browser and type the “192.168.0.1” IP address in the URL bar.
- Then, log into your account using the valid credentials.
- Next, you reach the smart Home Dashboard of the Arris router.
- Hereon, visit the Security/Utility option and tap on the Factory Defaults.
- Afterward, click OK and your networking device starts resetting.
- Wait for a while, till the router comes back to its original settings.
- With this, your router reset process is completed.
Resetting the Arris wifi router via the app
- First, ensure that you have an updated version of the Arris Surfboard app on your smartphone.
- Otherwise, update it from the AppStore/PlayStore first, then launch the app.
- Further, link your smartphone to the existing wifi network.
- Then, log into your account using the valid credentials.
- After login, visit the smart Home Dashboard of the router.
- Now, navigate the Advanced Settings and click on Reset or Factory Defaults option.
- Then, confirm the reset and wait for a while till the router initiates resetting.
- When the router reboots itself after retrieving its original settings and turns on.
- Finally, your networking device is reset to its factory settings and you can configure it again accordingly.
Unable to reset the Arris router? Here are the fixes!
Although you have followed a proper process to reset your networking device, still you are unable to accomplish it. You may find issues during this process due to internet connectivity issues, power outages, outdated firmware, etc. So, below are the quick tips to seamlessly perform the Arris router factory reset process:
- Make sure you have a stable internet connection with an excellent wifi signal.
- Inspect and confirm the power supply and check all the devices are getting adequate power supply.
- Cross-verify the login credentials or IP address while logging into the admin panel.
- Eliminate all the network obstructions such as mirrors, electromagnetic devices, etc. to get better signal coverage.
- Ensure that all the cable connections are proper and that power adapters or wall outlets are working fine.
- Regularly update your router’s firmware with the latest version.
- Clear the unwanted browsing data from the web browser because it may halt the process.
- Don’t turn off any device or shift to another window while the reset is in progress.
- Make sure you have followed a proper stepwise procedure to reset your networking device.
- Additionally, press & hold the reset knob for the advisable time duration.
- If facing any issues from the ISP side, immediately get in touch with your network providers and follow their guidelines.
- When you fail to reset your networking device using one method, then try other alternative ways.
Final Thoughts
All in all, you have gone through our brief guide on the Arris router reset process. We highlighted the need to reset the router, effective methods with stepwise processes for each, and effective troubleshooting tips in this guide. If you still seek assistance, get in touch with us!